Recently I have read a couple (about 4) different posts all talking about the same person in a negative way and to be honest that person wholeheartedly deserves it. Let me give you the outline, someone is releasing a product, a popular website then reviewed that product and found fault with it, but wrote an objective and well written post about it all. The person selling that product flew of the handle and publicly threatened to sue the website which is a one person site.
Now I’m not going to link to the post in question because I have vowed never to get back into the ”blog bashing” scene again, not that the post in question was, I just think it’s better to focus on this message than directing you to quite a hostile comments section that will potentially distract you from you building your empire.
Predictably the websites readers and fans rallied round and told the product seller where to get off. Now that website has an Alexa ranking of about 60,000 and a few hundred subscribers. This in it’s self is a huge problem because that means thousands of visitors are going to read that attack every month.
The bigger problem with that is because the site is popular then it automatically attracts extremely popular sites who also hold a lot of weight. Before you know it you have 10 very popular websites all talking about what an idiot you have been.
So how can you stop this happening to you?;
- Don’t be an Idiot!
Seems like an obvious thing to say right? Yeah it is, because it’s so obvious, if you running an online business then you have to talk to people properly just as you would in person, you wouldn’t want to walk into a bricks and morter shop taking a product back because it didn’t work, to be met with a barrage of abuse and to be told you would be sued for libel would you?
The way I approach everything in life is two fold, Treat everyone how you would want to be treated yourself and don’t do or say anything you would be ashamed for your family to see. It’s so easy to treat people properly and like human beings, don’t puff out your chest and push past everyone thinking you are the authority.
I accept advice or suggestions from everyone, I’m quite happy to admit I’m the original dumb ass who grew up with nothing. The only thing I know how to do is my own way and that’s head down and go for it, but I do know that you have to listen to people when they are trying to help. Having no qualifications to speak of I openly admit this is a massive learning experience for me, but by being honest about it, others can see the journey of this site and draw from it.
The other thing this site serves to do is let everyone talk to everyone else which is really important, the last thing you want to do is speak down to someone like you are the ruling authority on everything ever said. Being in the social media, motivation, traffic market place I talk about it all the time. The one thing you can’t do is to talk with such arrogance you create a divide between you and everyone else beneath you. David Risley is a great example of someone who has made it and making a great living online but keeping it real, he understands that humility and the importance of giving back.
When you start ignoring people, thinking that you are right you are heading for a huge fall, no one ever starts knowing everything or having thousands of subscribers so remember where you come from.
Do you remember your first comment? I do , in fact I know the last comment I got when I checked 20 minutes ago, I have also emailed the same person 5 times today helping them get a guest post just right for this site. I remember speaking to a good friend of mine the other day who has guest posted here and everywhere else it seems like. He sent a guest post into a very famous problogger in the hope to get new exposure, no reply after a week, he chased it up still no reply, nothing on twitter either.
Now sometimes I have the odd time when it takes me longer than 12/24hrs to reply but I always reply. People who don’t reply to emails or any other form of contact because they feel their time is too valuable wasting it on people who are trying to climbs the ranks are massively out of line.
Do you remember your first traffic spike? Do you remember the time when you got your comments into double figures for one post? Do you remember the first time someone you admire commented on your site? Maybe some of this is yet to come, but remember that feeling because if you ever lose it and start to think you are special, you’re heading for failure.
Your readers and customers make your site and business what it is, you’re simply showing them what you have to offer.
What does everyone think?
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